Effective July 28, 2026

Terms of service.

These terms apply to Performance Catalyst LLC websites, digital programs, guided training, and coaching services.

Eligibility and agreement

Performance Catalyst services are offered to adults and to clients ages 13 through 17 with the active participation and written consent of a parent or legal guardian. Services are not offered to children under 13. For a minor client, the parent or guardian must purchase the service and sign the applicable agreement, payment authorization, and informed-consent documents; the minor must also provide age-appropriate assent before coaching begins. By purchasing or using a service, the applicable parties agree to these terms, the refund policy, privacy policy, and training disclaimer.

Services and coaching scope

Program descriptions identify the support included. Catalyst Launch is individualized coaching for one defined eight-week introductory phase. It is available once per client, does not renew, and cannot be repurchased repeatedly at the introductory price. Performance Catalyst 1:1 is the ongoing coaching service and is customized only to the extent described in the applicable offer and agreement.

Client responsibilities

You are responsible for providing accurate information, using appropriate equipment and training space, following safety instructions, stopping when pain or concerning symptoms occur, and seeking qualified medical care when needed. You may not share account access, purchased materials, or private coaching content.

Payments and recurring coaching

Prices are shown in U.S. dollars unless stated otherwise. Applicable taxes may be added at checkout. Payment is due as disclosed in the applicable offer and agreement.

Catalyst Launch is a one-time $349 purchase for one introductory eight-week coaching block. It does not renew and is limited to one block per client. Continued personalized programming after the block requires separate acceptance and enrollment in Performance Catalyst 1:1.

Performance Catalyst 1:1 is $399 per month with a three-month initial term and a $1,197 minimum initial payment obligation. After the initial term, it renews month-to-month until canceled. Before accepting payment, Performance Catalyst will disclose the recurring charge, term, minimum obligation, cancellation deadline, and online cancellation method and obtain your affirmative agreement. Any price change applies only after advance written notice and an opportunity to cancel before the changed price is charged.

An optional six-month prepaid renewal costs $2,250 and an optional twelve-month prepaid renewal costs $4,320. These prepaid renewals do not renew automatically.

Cancellation, pauses, and refunds

Online cancellation is available by sending the pre-addressed email to justin@performancecatalystllc.com. If you send it from the email used for purchase, no telephone call, explanation, or additional information is required. If another email is used, Performance Catalyst may request only the information reasonably needed to identify the account. Cooling-off rights, convenience cancellation, relocation rights when applicable, medical and disability accommodations, prepaid-renewal calculations, refund timing, and TrueCoach access are governed by the cancellation and refund policy and non-waivable applicable law.

Intellectual property

Programs, written materials, assessments, progressions, videos, graphics, and coaching resources are owned by or licensed to Performance Catalyst LLC. A purchase grants one participant a limited, personal, non-transferable license to use the materials. Reproduction, resale, public distribution, or commercial use is prohibited.

Results and availability

Training outcomes depend on many factors, including consistency, starting point, recovery, health, and execution. No specific result, skill, performance mark, or injury outcome is guaranteed. Performance Catalyst may make reasonable changes to delivery, scheduling, or technology while preserving the core value of a purchased service.

Failed payments, suspension, and termination

Stripe may retry a failed recurring payment and provide a secure payment-update link. Coaching and new programming may be paused when payment remains unresolved for five calendar days. A failed payment does not itself cancel the agreement or remove an initial payment obligation. Access may also be suspended or ended for harassment, unsafe conduct, misuse of materials, or a material violation of these terms. Any refund remains governed by the cancellation and refund policy and applicable law.

Liability and governing law

To the fullest extent permitted by law, Performance Catalyst LLC is not liable for indirect, incidental, special, or consequential damages arising from use of its services. These terms are governed by Illinois law, without limiting rights that cannot legally be waived in your jurisdiction.

Contact

Questions may be sent to justin@performancecatalystllc.com.